Empty shelves, delayed deliveries, and soaring prices. It's undeniable – the global supply chain is facing a major crisis. But amidst the chaos, there's a beacon of hope: Intelligent Automation, and Tangentia is leading the charge.

From Complexity to Clarity

Understanding the crisis necessitates a holistic view. It's a multi-pronged puzzle, with labor shortages, material scarcities, logistical bottlenecks, and unpredictable demand swirling together. COVID-19, globalization, and inaccurate forecasting have simply exposed the underlying fragility of the system.

The Tangentia Advantage

At Tangentia, we believe real-time visibility, dynamic information flow, and rapid response are the keys to unlocking supply chain resilience. This is where intelligent automation steps in, powered by a potent blend of Robotic Process Automation (RPA) and Artificial Intelligence (AI).

Our Automation Arsenal

Investing in Future-Proofing

Supply chain disruptions are here to stay. But with Tangentia's intelligent automation tools, businesses can weather the storm. We offer comprehensive training programs, equipping your workforce with the skills to harness the power of automation.

So, embrace the future. Embrace Tangentia. Let's navigate the supply chain crisis, together.

In the fast-paced world of business, efficiency is the name of the game. According to a recent study by McKinsey & Company, companies that implement Agentic AI can achieve up to a 30% increase in operational efficiency within the first year of deployment. As organizations strive to streamline operations, reduce costs, and enhance productivity, Tangentia emerges as a trailblazer in the realm of intelligent automation, leveraging the power of Agentic AI and AI agents to revolutionize enterprise-level tasks.

What is Agentic AI?

Before diving into Tangentia's transformative journey, let's clarify what Agentic AI is. Unlike traditional AI systems that perform specific tasks, Agentic AI possesses the ability to learn, adapt, and make decisions autonomously. It operates in a dynamic environment, continuously improving its performance based on feedback and experiences. This level of autonomy allows businesses to automate complex workflows that were once thought to require human intervention.

The Power of AI Agents

At the heart of Tangentia's approach are AI agents—specialized software entities designed to handle specific tasks efficiently. These agents can manage everything from data processing to customer interactions, freeing up valuable human resources for more strategic initiatives. By integrating AI agents into their operations, Tangentia has unlocked a new level of efficiency that is transforming the way enterprises function.

Real-World Applications

1. Streamlining Business Processes

One of the most significant challenges enterprises face is the sheer volume of repetitive tasks that consume time and resources. Tangentia's use of AI agents has enabled companies to automate these mundane processes, such as invoice processing, order management, and data entry. By doing so, businesses can redirect their focus toward more critical activities that drive growth and innovation.

2. Enhancing Customer Experience

In today's competitive landscape, customer experience is paramount. Tangentia's AI agents are equipped to handle customer inquiries, provide real-time support, and even personalize interactions based on individual preferences. This not only improves customer satisfaction but also allows human agents to concentrate on complex issues that require a personal touch.

3. Optimizing Supply Chain Management

Supply chain efficiency is crucial for any enterprise, and Tangentia's Agentic AI plays a pivotal role in optimizing this aspect. By analyzing data in real-time, AI agents can predict demand, manage inventory levels, and adjust delivery routes dynamically. This level of responsiveness ensures that businesses can meet customer demands while minimizing costs.

4. Data-Driven Decision Making

In the age of big data, making informed decisions is essential. Tangentia's AI agents can sift through vast amounts of data, identify patterns, and provide actionable insights. This empowers decision-makers to make strategic choices based on real-time information, ultimately leading to better outcomes for the organization.

The Future of Work

As we look ahead, the integration of Agentic AI and AI agents is set to redefine the future of work. Tangentia is at the forefront of this transformation, helping enterprises embrace a new era of automation that enhances efficiency and drives innovation. By leveraging these advanced technologies, businesses can not only survive but thrive in an increasingly competitive landscape.

Tangentia's commitment to harnessing the power of Agentic AI and AI agents is a testament to its dedication to improving enterprise efficiency. As organizations continue to navigate the complexities of the modern business world, the ability to automate tasks and make data-driven decisions will be crucial. With Tangentia leading the charge, the future of enterprise automation looks brighter than ever.

In a world where time is money, Tangentia is proving that intelligent automation is not just a luxury—it's a necessity. So, as we move forward, let's embrace the possibilities that Agentic AI and AI agents bring to the table, and watch as they transform the way we work, one task at a time.

Tangentia Automation powered by IBM Watsonx is revolutionizing the landscape for enterprises of all sizes, facilitating the seamless integration of generative AI into their operations. Comprising three essential components, Watsonx empowers businesses to tailor their AI solutions according to their unique needs. Watsonx.ai provides user-friendly tooling for robust foundation models, while Watsonx.data ensures efficient, scalable workloads across diverse data locations. The third component, Watsonx.governance, establishes crucial guardrails for responsible implementation. This holistic approach allows organizations to refine foundation models with domain-specific data, fostering a competitive edge and ensuring alignment with external sources of knowledge.

These advanced features, complemented by an extensive array of Tangentias machine learning and AI functionalities, are now accessible to independent software vendors (ISVs) and managed service providers (MSPs) through IBM's embeddable software portfolio. Supported by the IBM Ecosystem Engineering Build Lab and a robust partner ecosystem, Watsonx, alongside other IBM AI applications, libraries, and APIs, expedites the development of AI-powered commercial software, minimizing the reliance on specialized talent and developer resources.

A platform prioritized for enterprise AI

In line with IBM's commitment to aiding organizations in deriving business value from embedded generative AI, Watsonx caters to the most critical needs of enterprise developers. This includes text summarization, sentiment analysis-based input classification, text content generation, information analysis and extraction (or redaction), and question-answering functions. Partnering with Watsonx provides ISVs with flexibility in choosing models tailored to their industry, domain, and specific use cases, leveraging open-source models, third-party models, and IBM's proprietary Granite models.

The flexibility to incorporate proprietary data and fine-tune models for domain-specific tasks positions ISVs to better address the industry-specific needs of their clients. With Watsonx, IBM not only provides access to foundational models but also offers IP indemnity, instilling confidence in partners as they navigate AI creation.

Exceptional customer care through AI solutions

Exploring diverse AI use cases across industries, Watsonx proves invaluable in delivering exceptional customer care through AI solutions. Recognizing the growing significance of customer service in the generative AI landscape, companies can enhance their customer care portals with Watsonx Assistant and Watsonx.ai, accelerating time-to-market and meeting customer expectations.

Moreover, Watsonx facilitates the effortless generation of conversation transcripts, automation of Q&A sessions, and the extraction of key information. The platform's capabilities, exemplified by Watsonx.ai, enable concise conversation summaries and sentiment analysis, contributing to refined and improved information available to customer care agents.

Streamline your procurement process using WatsonX

In another context, organizations can streamline their procurement processes by integrating Watsonx into their enterprise solutions. Leveraging AI-infused supply chain management solutions, such as Watsonx Assistant, Watsonx.ai, and Watsonx.data, developed by ISVs, companies can connect disparate processes and data, optimizing end-to-end solutions.

Watsonx Assistant, functioning as a user-friendly natural-language Q&A interface, interfaces with the supplier database, while Watsonx.ai generates database queries and content like Requests for Proposals (RFPs). Simultaneously, Watson Discovery analyzes supplier financial reports, and Watsonx.data serves as a front end for the company's ERP system. This integrated approach empowers teams to work smarter, facilitating more informed and integrated business outcomes.

Benefits of building with IBM

ISVs who partner with IBM get more than just functionality. Our team will help you create a solution architecture that helps you embed our AI technology, explore how to monetize your solution set, provide technical resources and even help sell it through our seller network.

IBM Partner Plus, our partner program, provides business partners with a plethora of resources and benefits to help them embed technology. We find the following resonate especially well with partners looking to start their journey of building with IBM: the IBM Digital Self-Serve Co-Create Experience (DSCE), the IBM Ecosystem Engineering Build Lab and the IBM Sales Partner Advocacy Program.

DCSE helps data scientists, application developers and MLOps engineers discover and try IBM’s embeddable AI portfolio across watsonx, IBM Watson libraries, IBM Watson APIs and IBM AI applications. The IBM Ecosystem Engineering Build Lab provides partners with technical resources, experts and support to accelerate co-creation of their solution with embedded IBM technology. The IBM Sales Partner Advocacy Program is a co-sell benefit that encourages collaboration with IBM sales teams when partners sell their solution with embedded IBM technology to IBM clients.